Frequently Asked Questions (FAQ)

1. Do you deliver furniture across India?

Yes, we provide delivery services across most locations in India. Delivery availability may vary depending on your location.

2. How long does delivery take?

Delivery usually takes 5-15 business days depending on the product and delivery location.

3. Do you offer free shipping?

Yes, we offer free shipping on selected products and locations. Please check the product page for details.

4. What payment methods do you accept?

We accept:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Wallets

  • EMI Options (where applicable)

5. Can I cancel my order?

Yes, orders can be cancelled before they are dispatched. Once shipped, cancellation requests may not be accepted.

6. Do you offer Cash on Delivery (COD)?

COD availability depends on the product and delivery location. Please check at checkout.

7. What if my furniture arrives damaged?

If your product arrives damaged, please contact us within 48 hours of delivery and share photos/videos. We will arrange a replacement or suitable resolution.

8. Can I return a product?

Returns are accepted only for damaged, defective, or incorrectly delivered products as per our Refund & Returns Policy.

9. Do your products come with a warranty?

Warranty availability varies by product. Please refer to the product description for warranty details.

10. Can I track my order?

Yes, once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.

11. Are the product images shown on the website accurate?

We make every effort to display products accurately. However, slight variations in color, texture, or finish may occur due to screen settings and natural material characteristics.

12. Do you provide furniture assembly services?

Assembly requirements vary by product and location. Details will be mentioned on the product page wherever applicable.

13. Can I place a bulk or corporate order?

Yes, we accept bulk, institutional, hotel, office, and corporate furniture orders. Please contact us for special pricing.

14. How can I contact customer support?

You can reach us through:

📞 Phone/WhatsApp: +91 96940 7805

📧 Email: support@myfurniturestore.in

15. Is my payment information secure?

Yes, all payments are processed through secure and trusted payment gateways. We do not store your card or banking details.

16. Do you offer custom-made furniture?

For custom furniture requirements, please contact our support team to discuss available options.

17. What materials are used in your furniture?

Our furniture may be made from solid wood, engineered wood, metal, fabric, or other quality materials depending on the product specifications.

18. How can I know if a product is in stock?

Product availability is displayed on the product page and updated regularly.

19. Do you provide GST invoices?

Yes, GST invoices are provided for eligible orders.

20. Why should I choose My Furniture Store?

✔ Premium Quality Furniture

✔ Affordable Prices

✔ Secure Payments

✔ Pan India Delivery

✔ Dedicated Customer Support

✔ Trusted Shopping Experience